Privacy Policy — How zetben77 Protects Your Data

zetben77 collects personal information from you in two primary ways: information you provide directly during registration and account activity, and information collected automatically through your use of the platform. We collect only the minimum data necessary to provide our services safely, securely, and in compliance with applicable obligations.

Information You Provide Directly

• Registration data: Full legal name, date of birth, residential address in Bangladesh (including division, district, and upazila), email address, and mobile number.
• Identity verification (KYC) documents: Scanned copies or photographs of government-issued identification such as your National Identity Card (NID), passport, or birth registration certificate.
• Financial information: Payment method details including bKash account number, Nagad account number, Rocket wallet number, Upay account details, bank account number or card details (Visa/Mastercard). We do not store full card numbers on our servers — payment processing is handled via encrypted third-party gateways.
• Support communications: The content of any messages, emails, or live chat conversations you initiate with our support team, including attachments you submit for account verification or dispute resolution.
• Responsible gaming preferences: Any deposit limits, session time limits, cooling-off periods, or self-exclusion requests you configure through your account settings.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system version, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited within zetben77, games played, bet amounts and outcomes, session duration, click paths, and feature interactions.
• Transaction logs: A full timestamped record of all deposits, withdrawals, bonus claims, wager placements, and account balance changes.
• Geolocation data: Approximate geographic location derived from your IP address. We do not collect GPS-level precise location unless explicitly granted by your device settings.
• Cookie and tracking data: Information gathered via cookies, web beacons, pixel tags, and similar technologies — see Section 4 for full details.

zetben77 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent or being required to do so by law.

Where we rely on your consent as the legal basis for processing (for example, to send you promotional emails or SMS notifications about bonuses and new games), you may withdraw that consent at any time by updating your communication preferences within your zetben77 account settings or by contacting support@zetben77. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.

zetben77 does not share your personal data with third parties except in the circumstances described below. All third parties with whom data is shared are bound by contractual data protection obligations consistent with this Policy.

Service Providers and Technology Partners

We share limited personal data with carefully vetted third-party service providers who assist us in operating the platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment gateways (Visa/Mastercard processors) receive the payment information required to execute your deposit and withdrawal instructions. Each provider operates under its own privacy and security framework.
• Identity verification providers: We may use third-party KYC and document verification services to authenticate your identity documents. These providers receive only the documents and data required for verification and are prohibited from using it for any other purpose.
• Game software providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your anonymised player identifier and session data to facilitate gameplay. These providers do not receive your name, address, or payment information.
• Analytics and fraud detection platforms: Anonymised or pseudonymised usage data may be shared with platform analytics and security monitoring services for the purpose of improving platform performance and detecting fraudulent activity.

Legal and Regulatory Disclosure

zetben77 may disclose personal data to law enforcement agencies, financial intelligence units, or other government authorities where required by applicable law, court order, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or harm to individuals. We will, where legally permitted, notify you of such a disclosure request promptly.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of zetben77, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via email and/or a prominent notice on the platform prior to any such transfer, and the acquiring entity will be required to honour this Privacy Policy.

zetben77 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with the site so we can improve the experience. A cookie is a small text file placed on your device by a web server. Cookies cannot execute code or deliver viruses and cannot access any other data on your device.

Types of Cookies We Use

• Strictly necessary cookies: These are essential for the platform to function. They include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences — such as your chosen language, display settings, and responsible gaming configuration — so you do not have to re-enter them on each visit.
• Analytics cookies: These collect anonymised data about how players navigate the platform, which games are most popular, and where technical errors occur. This data helps us prioritise improvements. We use only privacy-respecting analytics tools configured to anonymise IP addresses.
• Marketing and retargeting cookies: These are only placed where you have given explicit consent. They allow us to show you relevant zetben77 promotions. You may withdraw consent and clear these cookies at any time through your browser settings.

You can manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to use the platform. For all other cookie categories, disabling them will not prevent you from using zetben77 but may reduce the personalisation of your experience.

zetben77 retains your personal data for as long as your account remains active and for a defined period thereafter, in order to comply with applicable legal, regulatory, and financial record-keeping obligations. The following retention periods apply:

• Account registration data: Retained for the duration of your account and for a minimum of 5 years following account closure, in line with anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of 5 years following the completion of the verification process or account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years following each transaction for financial audit and fraud investigation purposes.
• Support communications: Retained for 3 years following resolution of the support interaction, unless the communication relates to an ongoing dispute.
• Cookie and analytics data: Aggregated analytics data is retained for up to 24 months. Raw session logs are deleted on a rolling 90-day basis.

Security Measures

zetben77 employs a layered approach to data security designed to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and our servers.
• Encryption of sensitive data fields (including payment information and identity document files) at rest.
• Role-based access controls ensuring that only authorised zetben77 personnel can access personal data, and only to the extent necessary for their specific role.
• Regular internal security audits and vulnerability assessments of all platform systems.
• Secure, redundant data centre infrastructure with physical access controls.

In the event of a data breach that poses a material risk to your rights, zetben77 will notify affected users without undue delay via the email address registered on your account, and will take all reasonable steps to contain the breach and prevent further exposure.

As a registered user of zetben77, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our data team at support@zetben77 with the subject line "Data Request — [Your Account ID]". We will acknowledge your request within 5 Bangladesh business days and aim to fulfil it within 30 calendar days.

• Right of access: You may request a copy of all personal data we hold about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. You may also update certain details directly through your account settings.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. Note that this right is subject to overriding legal obligations — for example, we are required to retain KYC and transaction records for a minimum statutory period and cannot delete them upon request during that period.
• Right to restrict processing: You may request that we temporarily pause processing of your data while a rectification request is being assessed, or where you have contested the lawfulness of our processing.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to processing based on legitimate interests at any time. Where you object to receiving marketing communications, we will honour your request immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without penalty. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

The zetben77 platform integrates with a number of third-party services to deliver a complete and functional gaming experience. While we carefully vet all third-party partners and require them to maintain adequate data protection standards, zetben77 is not responsible for the privacy practices of external services once data leaves our direct control.

Third-party services integrated into zetben77 include game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment gateway operators (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification services, and analytics infrastructure. Each of these parties operates under its own privacy policy and data governance framework.

zetben77 does not embed social media widgets, third-party advertising networks, or external tracking pixels that would transmit your browsing data to social media platforms or ad exchanges without your prior consent. Any future integration of such services will be disclosed in an updated version of this Policy and will require your explicit opt-in consent before activation.

zetben77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes — for example, changes to the categories of data collected, new sharing arrangements, or significant changes to retention periods — we will notify registered users via the email address on their account at least 7 days before the changes take effect. The updated Policy will be published at this URL with the revised effective date clearly displayed at the top of the page.

Your continued use of zetben77 after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the updated Policy, you must cease using the platform and may request account closure by contacting our support team.

How to Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact the zetben77 data team using the details below. We are committed to resolving all privacy queries promptly and transparently.

• Email: support@zetben77 (subject: "Privacy Query — [Account ID]")
• Response time: Acknowledgement within 5 Bangladesh business days; full response within 30 calendar days
• Operating hours: 24/7 for urgent security concerns; standard queries processed during BST (UTC+6) business hours